| 21 | Can Taipei Reward Point and Concessionaire EasyCard point be used together? | 2015-02-11 |
| 22 | Why is the collection and redeeming of “Taipei Reward Point” Limited to Taipei City Residents? | 2015-02-11 |
| 23 | Will the award points of the “Taipei Card” expire? | 2015-02-11 |
| 24 | How do you redeem “Taipei Reward Point”? | 2015-02-11 |
| 25 | How do I use the EasyCard stored value acquired from converting “Taipei Reward Point”? | 2015-02-11 |
| 26 | Is point redemption with Taipei Card limited to only once? | 2015-02-11 |
| 27 | Should the total amount of EasyCard stored value converted from Taipei Reward Point be included in the annual withholding tax from income? | 2015-02-11 |
| 28 | If I lost my Taipei Card, can someone who found the card redeem all “Taipei Reward Point” in the card? | 2015-02-11 |
| 29 | Do I have to visit the designated location in person to convert my reward points into EasyCard stored value? Or can I assign a friend to do it for me? | 2015-02-11 |
| 30 | What kinds of discount can Taipei Card holders enjoy? | 2015-02-11 |
| 31 | How do you take advantage of discounts and offerings with Taipei Card? | 2015-02-11 |
| 32 | How do I inquire about the progress of FTTH implementation? | 2014-12-25 |
| 33 | I was told by Chunghwa Telecom that I can’t access fiber-optic network due to inadequate conduits around the area of my house to install optical fiber cables. Can Taifo provide the service? | 2014-12-25 |
| 34 | Does Taifo charge more for the FTTH service compared to other telecom service providers such as Chunghwa Telecom? | 2014-12-25 |
| 35 | What are the subscription rates for FTTH service? | 2014-12-25 |
| 36 | How do I report situations where the FTTH construction has affected my life? | 2014-12-25 |
| 37 | What are all these new metal boxes out in the street and what are they used for? | 2014-12-25 |
| 38 | Does the utility box emit electromagnetic waves? | 2014-12-25 |
| 39 | What are the dimensions of the FTTH utility box? Will the boxes obstruct the landscape? | 2014-12-25 |
| 40 | Can I demand the utility box installed near my house to be relocated? What would be the consequences? | 2014-12-25 |