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City Hall Goes Smart with Help from Technology

The lobby at City Hall has been transformed into an exhibition area of smart applications since March 16. The city government invites residents to experience and explore what the renovated facility has to offer.
The refurbishment is part of “Smart City Hall”--a project undertaken by the city government to improve the government building through the incorporation of internet and communications technologies.
According to the Department of Information Technology (DOIT), the project encompasses plans to make the City Hall more intelligent in three areas: space management, administrative services, and environment.
Close to the East Gate service center, an information broadcast kiosk has been installed which integrates digitized civil services promotional materials. Visitors will be able to access all kinds of city-related publications with their fingertips.

To allow residents to find the right counter for their business, a new App has also been developed to provide information on services available at respective counters. The feature of queuing number notification will be added to the App in the near future, helping to reduce the hassle of waiting in lines.
What’s more, the IAQ (Indoor Air Quality) air quality monitoring system has also been implemented at city hall. Visitors will be able to learn about the air quality from figures shown on the public broadcast system in real-time. In addition, the city government employs energy conservation management software to keep track of city hall’s power and water consumption records. It will serve as a reference to increase energy efficiency.