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New Frequent Passenger Program Launched – Red Envelope Giveaway

Commuters leaving and entering a MRT station The Taipei Rapid Transit Corporation (TRTC) Frequent Passenger Program officially began on Saturday (February 1)! Citizens should look out for the Red Envelop Giveaway bonanza. The accumulated cash rebate received in January will be automatically reimbursed to your ticket on February 1 when you hear the "1-second music and chime" after passing through the ticket gate.

If you want to check the total number of rides for the month, besides using the kiosk next to the information counter and the top-up machine, the screen on the ticket gate will also display information such as ticket type, fare, balance, accumulated number of rides, and the amount. Furthermore, the ticket gate will also inform you of your ticket information with sound; in addition to the existing ticket and abnormal ticket sounds, starting from February 1, if you hear the "1-second music and chime" after passing through the ticket gate, it means that the cash rebate accrued from riding the MRT the previous month has been automatically reimbursed to your ticket.

The TRTC Frequent Passenger Program offers cash rebates to passengers based on their frequency of riding MRT trains every month; in other words, the more frequently a rider takes the MRT trains, the more cash rebate he or she will receive. Each ticket will offer cash rebates depending on the number of rides accumulated the previous month (maximum 30%), equivalent to 30% off adult tickets. This offers more value for money than the original 20% discount (the discount regulation and amount for legally required tickets such as 1280 All Pass Ticket, Senior Card, Charity Card, and Children's Card, as well as transfer discounts, remain unchanged). Moreover, the program also works with 4 electronic monetary card service providers including EasyCard, iPass, iCash, and HappyCash.

The cash rebate percentage of each card in each month is determined by the total number of rides:

  • 11-20 times/month: 10% cash rebate, equivalent to 10% off adult tickets
  • 21-30 times/month: 15% cash rebate, equivalent to 15% off adult tickets
  • 31-40 times/month: 20% cash rebate, equivalent to 20% off adult tickets
  • 41-50 times/month: 25% cash rebate, equivalent to 25% off adult tickets
  • 51 times or more/month: 30% cash rebate, equivalent to 30% off adult tickets
For additional details, please contact TRTC’s 24-hour customer service hotline at (02) 218-12345 or 1999, the Taipei Citizen Hotline (for callers outside of Taipei, please dial 02-27208889) or refer to the company’s official website (https://www.metro.taipei/).