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Taipei City Goverment

City News

MRT Add-Value Machines to Offer Services in Southeast Asian Languages

Taipei Rapid Transit Corporation (TRTC) announced that the fourth major update for the MRT add-value machine system is now underway. By the end of October, machines across all MRT stations will provide services in four more languages -- Malaysian, Thai, Vietnamese, and Indonesian, in addition to the existing language options of Chinese, English, Japanese, and Korean.
TRTC plans to add German, French, Spanish and other languages through the next system update coming in 2018. The company seeks to offer more convenience for international visitors.
According to TRTC, a series of upgrades have been introduced to the automatic add-value machines over the past four years. The enhancements not only expanded the language choices, but also added audio instructions in Japanese and Korean in 2016.
Since mid-October, TRTC has been conducting tests on the add-value facilities at MRT Taipei Main Station and Taipei Arena Station. Currently, there are 467 ticket recharge machines across the metro network, reporting an average of NT$47 million per month from smartcard recharges.
For more information on the services, please visit the Chinese website of TRTC (http://www.metro.taipei/) or call the 24-hour hotline (TEL: 02-218-12345).