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City Launches Competition to Create ‘FAQ ChatBot’

Have you ever had the experience when you find yourself to be completely clueless as to which agency to contact for childbirth subsidies? Is it the Health, the Social Welfare, or the Civil Affairs department?
To provide citizens with more efficient civil services, the Department of Information Technology (DOIT) is holding the “Civil Affairs ChatBot Competition” and inviting programmers to develop an application that automatically offers intelligent answers to users’ questions generated from the City’s FAQ database.
Utilizing artificial intelligence technology, the ChatBot will engage in online conversation with residents regarding all sorts of city matters. The effort seeks to unlock the potential of new technologies when applied to city governance. User feedback will serve as a source of reference for future development of related applications and systems.
The entry deadline is August 15. Participants are required to put their ChatBots online for public testing and voting between August 21 and September 21. Based on the voting results and professional judges’ evaluation, the top three applications will emerge as winners – with the top prize of NT$50,000 and NT$30,000 for the second and third prizes each. The winners will be announced in late September.
DOIT reminds participants to use the City’s FAQ data or other information on Open Data to be eligible for the competition. The data can be accessed at https://goo.gl/ckLYnE/ (Chinese). For more details about the event, please visit https://goo.gl/1oLZcD/ (Chinese).