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TRTC to Set up Family-friendly Zone on MRT Songshan-Xindian Line

To provide families, pregnant women, and travelers with baby carriages a friendly environment, Taipei Rapid Transit Corporation (TRTC) will be setting up a “family-friendly zone” on trains operating on Songshan-Xindian line starting Saturday, December 12.

The new approach built upon similar policies such as priority seats and priority elevators, hoping to nurture the culture of creating a friendly travel environment for passengers with special needs. Preparations such as placement of stickers identifying the zone on train carriages began after operation hours on December 8.

According to TRTC, the family-friendly zone will be located in the area between train 3 and 4, comprising 24 seats in total (excluding priority seats). The area will be clearly marked by a sticker resembling a heart shape in pink. The corresponding gates and floor before the gate are also identified with similar labels.

TRTC welcomes parents or grandparents with children or baby carriages – as well as pregnant women – to take advantage of this friendly zone.

To ensure that traveler’s needs are met, the MRT Songshan-Xindian Line has been chosen for test implementation of the policy. Based on the results, the agency will consider expanding the policy to other lines.

For more information, please call the TRTC 24-hour Hotline: (02) 218-12345 or visit the Chinese website: http://www.metro.taipei/