Taipei City Government

Taipei Rapid Transit Corporation (TRTC) joined hands with startup company Raingo to offer shared umbrella rental services at all 117 MRT stations in Greater Taipei. The service highlights the concept “rent instead of purchase,” allowing users to borrow and return umbrellas at different locations.

The concept promoted by the startup has also been proposed by a team of six members of the graduating class at Chien Kuo High School. They claimed the outstanding award and popularity award at the 2023 Taipei City Government Model Participatory Budgeting for School Campus. The company invited the team members to try out the umbrella rental services on the first day of services.

Raingo pointed out that for the purpose of carbon emission reduction and reduce waste, the service saves the hassle for users of unnecessary purchase and disposal of umbrellas. The collaboration with TRTC also secures key locations to offer the service to the public, creating a win-win-win situation for the company, users, and the environment.

To access the service, simply download the “raingo app” with smart phones or tablet and complete the registration process. After setting up the account, linking up payment method and undergoing account verification procedures, users will be able to begin renting the umbrellas. To celebrate the start of rental services, newly registered users before the end of September will receive a free one-day rental voucher. They will receive another one by entering TRTC’s special code “共享傘在北捷”, and these vouchers will be valid through the end of October.

Raingo umbrella rental services charges NT$19 for the first hour, NT$29 for two hours, and NT$39 for the first day. The fee for all consecutive days is NT$20 per day, up to the maximum of 14 days. For those who failed to return the umbrella after 14 days for any reason, the final charge will be NT$799. Users who lost their umbrella should contact customer service ASAP. If the lost umbrella is found, users can contact customer service (final charge based on the elapsed days).

For details, please contact TRTC’s customer hotline (02-218-12345) or raingo’s customer service (02-7730-1131 or @raingo via LINE).