Taipei City Government’s COVID-19 Epidemic Prevention SOPs

Cities and countries around the world will eventually need to re-open safely. Taipei City Government believes that successful epidemic prevention relies on global collaboration and we are working on exchanging information with cities around the world so we can all learn from each other. Below are so ...More

Reduce the burden on medical professionals by using general government staff for administrative tasks that doesn’t require having a medical background. The Taipei City Government is aware that the battle against COVID-19 will continue for quite some time, therefore, they encourage citizens ...More

Provide economic relief measures and strict health management measures to keep private enterprises from closing down.   Economic relief measures for businesses are the following: Taipei Mayor Ko Wen-Je has introduced 9 new economic relief measures. These include rent reduction, int ...More

Install isolation facilities to accommodate the increasing number of people requiring isolation. Additional policies to increase emergency preparedness for worst-case scenarios are the following: Promote teleworking and remote learning infrastructure so that organizations are prepared to tr ...More

The 2003 SARS epidemic hit Taiwan particularly hard, so the government implemented many policies and structures to prevent future epidemics in the country. Hospitals across Taiwan have drills to prepare in case another epidemic emerges. Hospitals are also required to stockpile N95 masks and have ...More

The public wears masks in crowded spaces such as public transportation and department stores. Masks are readily available online, at pharmacies, and vending machines.   Taiwanese people wear masks regularly all times of the year for a variety of reasons. Therefore, the public are more than ...More

Short waiting times, low costs (US $5 per visit), and a 90% satisfaction rate for outpatient services. The high quality of healthcare and the affordability of it allows citizens to seek medical assistance without financial concerns.

An extensive network of health care facilities has allowed Taiwan to provide quick and timely care to patients even during increased use of facilities. The National Health Insurance System is rated as in the top 3 health care systems in the world. More than 20,000 Hospitals and Clinics

Patients who require prescription medications can swipe their National Health Insurance card at hospital entrances and receive their medications without entering the hospital, reducing the risk of infection.

Location tracking, assistance service from village chiefs, and penalties for violating rules. In addition to home quarantine management, preventing cluster infections require policies that Include: Smart tracking systems that enforce mandatory 14 day quarantine for all arrivals coming from ...More

Taipei Metro has taken a proactive approach to ensuring the safety of passengers and staff. Masks are required, temperature scanning stations setup, and rigorous cleaning procedures conducted. Stations and carriages are disinfected daily. However, equipment with which passengers frequently come into ...More

Hotels are for people who do not have a suitable place to quarantine and hotels part of this program are provided with disease prevention guidelines.   Taipei City Government has currently identified 17 hotels suitable for quarantine. Hotel staff are trained in epidemic prevention best ...More

To alleviate pressure on the limited supply of quarantine capable hotels, this program gives subsidies to family members of an individual required to undergo quarantine so that the family members are at reduced risk of infection. Families of individuals under home quarantine can focus on the heal ...More

This special ambulance service is for home isolation individuals with suspected symptoms of Covid-19, life-threatening emergency health issues, or medical treatment requirements (such as dialysis and chemotherapy). If an individual under home isolation needs transport to a hospital the individual ...More

This special taxi service is for individuals suspected of potentially having COVID-19 and for those who need transport from home quarantine to hospitals for routine medical treatments.If an individual under home quarantine needs transport to a hospital the individual can call the disease prevention ...More

Daily temperature checks, criteria for suspending in-person classes, and online learning platforms if in-person classes need to be suspended. The safety of pupils in Taipei are protected through temperature checks, health monitoring and promotion of hygiene practices. If classes are suspended, on ...More