92427970https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=FADF8199CCFCCDE6Taipei City Arts Promotion Office - Lost and FoundIf you have any lost items at TAPO, you can inquire and register with the service counter at each TAPO venue. Lost property can be claimed at the service counter of each TAPO venue within 15 days. Items that are not claimed within that time will be handled in accordance with the “Operational Directions for Disposal of Lost Property Belonging to Taipei City by Taipei City Government Agencies and Schools” and “Operational Directions for Lost Property at the Department of Cultural Affairs of Taipei City Government and its Subordinate Agencies.” To pick up lost property, please call in advance to confirm and show your personal identification at pickup. If the person making the pickup is not the owner and it is valuable item, the person making the pickup should show their personal identification and go through the lost property collection process. Venue Contact Method: TAPO Main Building - TEL: 02-2577-5931 ext. 344. Metropolitan Hall - TEL: 02-2577-5931 ext. 2101. Dadaocheng Theater - TEL: 02-2556-9101 ext. 210. Wen-shan Theater TEL: 02-2933-2199 ext. 502.[][][][]Taipei City Arts Promotion Office92427960https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=F4E73BA6EBD0285CWhat accessibility facilities are available at TAPO for handicapped people? Please refer to the “Accessibility” section of the TAPO website to see what accessibility facilities are available at each venue.[][][][]Taipei City Arts Promotion Office92427950https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=4267889F1A505CC5Is there a dress code for attending the theaters? There is no specific dress code for the audience at TAPO theaters. We do ask people to dress neatly out of respect to the performers and other members of the audience.[][][][]Taipei City Arts Promotion Office92427920https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=BA94249C0C45AE46Who should I ask about Taipei’s regional opera collective performances (collective performances for Taiwanese Opera and Puppet Theater)? If you have any inquiries relating to Taipei’s regional opera collective performances (collective performances for Taiwanese Opera and Puppet Theater), please call the Dadaocheng Theater on 25569101 ext. 283. For program information, please refer to “Arts News” published monthly by TAPO, view the “News & Activities” > “Opera Promotion” section on the TAPO website, or search for the “Dadaocheng Theater” fan page on Facebook. [][][][]Taipei City Arts Promotion Office92427910https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=D0FEFF2E6460EBBAWhere can I get the monthly “Arts News?” The e-book for each month’s “Arts News” can be downloaded from the TAPO website.  Printed copies can be viewed at TAPO branches (Arts Building, Metropolitan Hall, Wenshan Theater, Dadaocheng Theater), social education units, and city library branches. Alternatively, please send the return postage (NT$6 stamps x 12 for one year. Requests cannot be fulfilled if there is inadequate postage) with your name, address, and the required month to the TAPO Traditional Opera Section (No. 25 Sec. 3 Bade Rd. Songshan District, Taipei City 105037).[][][][]Taipei City Arts Promotion Office92427900https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=17B068D011548FDDWho should I speak to if I have questions regarding “Arts Festival in Community” events? For event information, please refer to “Arts News” published monthly by TAPO or download the e-book from the “Arts News” section of the TAPO website.  If you have any inquiries relating to “Arts Festival in Community” events, please do not hesitate to contact the Arts Promotion Section on 02-25775931 ext. 348.[][][][]Taipei City Arts Promotion Office92427870https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=61EFFF3E3DDC2E3AWhat if I left something behind after attending a performance at the Family Theater? The Lost and Found process at the Family Theater is as follows: 1. The date and session of the performance, description of the item, location that it was found/lost, and the name of the finder are entered into the register. 2. Members of the public can inquire about lost property at the Theater’s service counter, or call 1999 during office hours (if calling from other cities/counties, please dial 02-2720-8889) then extension 3350 ~ 3352 to speak to the Family Theater. 3. To pick up lost property, please call in advance to confirm and show your personal identification at pickup. If the person making the pickup is not the owner and it is valuable item, the person making the pickup should show their personal identification and go through the lost property collection process.[][][][]Taipei City Arts Promotion Office92427850https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=3C5C135979C7F906What is the seating capacity of the Family Theater? The Family Theater has 900 seats.[][][][]Taipei City Arts Promotion Office92427840https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=8760E1E889698334How do I purchase tickets for ticketed programs at the Dadaocheng Theater? Online ticketing: OPENTIX Dadaocheng Theater 9F Service Counter: Tickets can be purchased at the counter from 1 hour before the start of the performance. Convenience store: Ticket purchase/collection services are available at 7-ELEVEN and FamilyMart convenience stores (seating is automatically allocated by the system. Up to 8 tickets can be purchased per order. NT$10 service fee applies for each ticket). Ticket Counters: The northern, central, southern and Kaohsiung offices of National Theater & Concert Hall; please refer to the opentix "Service Locations” web page for information on ticket agents.[][][][]Taipei City Arts Promotion Office92427830https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=5D6FE60D651BDFAFWhat are the seating capacities of Dadaocheng Theater 8F and 9F? Dadaocheng Theater 8F: Holds 100 to 120 seats with no fixed seating. The location and number of handicapped (wheelchair-accessible) seats can be configured as required. Dadaocheng Theater 9F: Total seating capacity is 506 including 6 handicapped (wheelchair-accessible) seats and 6 handicapped companion seats.[][][][]Taipei City Arts Promotion Office92427820https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=CB7621C3AC281B1EWhat is the seating capacity of B2 Theater at WenShan Theater? The B2 Theater has 240 seats arranged in 17 rows (including 6 seats for the handicapped and their companions)[][][][]Taipei City Arts Promotion Office92427740https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=AF2678AEF1907C06Where can I park if I am attending a performance at The Metropolitan Hall? TAPO does not offer parking or discounts for audiences. Please use the following paid parking nearby if required: 1. Taipei Municipal Stadium Underground Carpark on opposite of TTV2. Songshan Sports Center Underground Carpark (No.1 Dunbei N. Rd.) 3. Beining Rd. Underground Carpark (Beining Rd.) 4. Taipei Arena Carpark (No.2 Sec. 4 Nanjing E. Rd.) 5. Taipei Gymnasium Underground Carpark (No.10 Sec. 4 Nanjing E. Rd.)[][][][]Taipei City Arts Promotion Office92427710https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=34C1A6EEF4A44CFECan I use The Metropolitan Hall? All R.O.C. nationals over the age of 20 or locally registered foundations, associations, government agencies, schools, or groups may apply.  Applications should be for events related to the performing arts. Applications for the screening of commercial movies or hosting of gatherings, ceremonies, lectures and other similar activities not related to the performing arts will not be accepted.[][][][]Taipei City Arts Promotion Office92427700https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=76C468809C4B052EWhat is the seating capacity of The Metropolitan Hall? The Metropolitan Hall has 995 seats: 568 seats on 1F, 218 seats on 2F, and 209 seats on 3F.[][][][]Taipei City Arts Promotion Office92427670https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=66DE6D21EDA0AF9AHow can I purchase tickets for ticketed programs at The Metropolitan Hall? Tickets to programs at this Theater can be purchased through ticketing websites and offices including “TIXFUN (02-2707-3053),” ”OPENTIX (02-3393-9888),” “ERA Ticket (02-2341-9898),” and "UDN Tickets (02-2649-1688),” or through convenience store channels such as “FamilyMart FamiPort”, “HiLife Life-ET” and “7-ELEVEN ibon” all around Taiwan.[][][][]Taipei City Arts Promotion Office92443080https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=3C5872DC90FBADC5What are the registration times, class times, and class ours for arts classes at the Arts Building?registration times：around January and July of each year respectively.class times：start in March and September respectively.class ours：two hours per week for fifteen weeks.[][][][]Taipei City Arts Promotion Office92427270https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=38E52EBC2516EEA9Where can I look up exhibitions at the Arts Building?Please refer to “Arts News” published monthly by TAPO or download the e-book from the “News & Activities” section of the TAPO website.  For more information, please call the Arts Promotion Section on 02-2577-5931 (ext. 343, 344, 349)[][][][]Taipei City Arts Promotion Office89764320https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=74763A1C3DACA2A5What is back issue sales?Outdated periodicals that have exceeded the storage period will be sold on the last Sunday of January, April, July and October every year, from 10:00 am to 2:00 pm in all Branch Libraries (excluding the Main Library and all the Neighborhood Reading Rooms).  NT$20 per issue.[][][][]Taipei Public Library75510730https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=A4490F50A8104B36Does the zoo provide drinking water? Are there water fountains? Where are they located?<ul><li>There are 6 water fountains offering warm and cold water in the zoo for breast-feeding mothers and all visitors.</li><li>There are other 9 water fountains offering hot, warm and cold water.</li><li>For further specific location, please refer to <a href="http://www.cloud.taipei.gov.tw/web_tzo_getNavigationServiceList?Category=food&SubCategory=%E9%A3%B2%E6%B0%B4%E6%A9%9F" target="_blank" title="Taipei Zoo Water Fountains(Chinese),opened with new window">Taipei Zoo Water Fountains(Chinese)</a>.</li></ul> [][][][]Taipei Zoo75510770https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=9A90F4C11FFA9DF0How many nursing rooms are there at the zoo? Where are diaper changing tables located?<ul><li>Currently there are two nursing rooms inside the zoo. One is located inside the Nursing Station at the Visitor Center, the other at the shop by the Amphibian and Reptile House entrance.</li><li>There are diaper changing tables at all accessible restrooms at the zoo.</li></ul> [][][][]Taipei Zoo75511390https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=0DC98E89AE44EFCBDoes the zoo have restrooms for the disabled?There are a total of 22 public restrooms at the zoo. All are equipped for the disabled.[][][][]Taipei Zoo75510660https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=1623C61432CC2DDDWhy aren't pets allowed in the zoo?<ul><li>From the veterinary and epidemiological point of view, it is necessary to control animals from the outside to prevent occurrence of epidemic diseases when there’s a large number of animal groups and visitors circulating frequently.</li><li>The understanding and support of visitors are expected. Do not smuggle pets inside the zoo in handbags or backpacks.</li></ul> [][][][]Taipei Zoo75510710https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=8A3E2CCF45EA0A75Why are there so many little black mosquitoes at the zoo? Are there preventative measures?<ul><li>Commonly called “wu-wei-ah” or “ou-wei-ah” in Taiwanese or “Little King Kong”, these little black mosquitoes are not mosquitoes. The imago is about 1.5mm.</li><li>As the zoo covers a large ground and is in the mountain area, summer is the most active period for little black mosquitoes.</li><li>Aside from regular environmental disinfection, bug repellants are available for visitor use at the stroller rental, souvenir service and shops (the Education Center Boutique, Buffalo Shop, carts, Koala Shop, Bug Stop, Owl Shop, Tiger Shop, Camel Shop, Hippo Shop, Penguin Station, Raccoon Shop, Bird World Coffee, Frog Shop)</li><li>Long-sleeve clothing and long pants are suggested when visiting the zoo in the summer to avoid bites from black mosquitos.</li></ul> [][][][]Taipei Zoo75510950https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=686FA875BC2CB997What should I do if I lose something at the zoo?<ul><li>Please contact (or visit in person) the Visitor Center using telephone at nearby shops, stating the name, brand, color and other details of the lost item along with contact information. The Visitor Center will broadcast and assist with the search.</li><li>Please inquire search results at the Visitor Center before leaving the zoo. If the lost item is not found, make sure your contact information is recorded for future notification.</li></ul>[][][][]Taipei Zoo75510990https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=8A9ACEACD1D956B6What should I do if I find something at the zoo?<ul><li>The item can be turned in to a nearby shop staff, who will notify security officers to transfer the item to the Visitor Center for broadcast, or contact the owner for pickup.</li><li>You can also turn in the item to the Visitor Center and fill out related information or an anonymous record (When the item found is not claimed after six months of public notice required by law, the finder will be notified to retrieve the item.)</li></ul>[][][][]Taipei Zoo75511170https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=F5643DD64DCA33AAWhat are the exhibition dates for the fountain at the entrance plaza?<ul><li>Fountain exhibition dates are July and August of every year, at hour interval from 9 a.m. to 5 p.m.</li><li>30 minutes each time. (actual operation may be adjusted as necessary)</li><li>All visitors are welcome. Please keep an eye on accompanying children and one’s own safety.</li></ul> [][][][]Taipei Zoo75511700https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=FD7F2B2797DA9F2DHow many materials can I borrow? 1. For borrowing, a maximum of 25 volumes of materials is allowed for the personal Library Card, and 40 for the Family Library Card. Moreover, both Personal and Family Library Card holders can borrow 7 popular collection items in addition to the basic quota.2. For audio-visual materials, a maximum of 7 items is allowed for borrowing on each occasion. [][][][]Taipei Public Library75521780https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=87A0E649DF3E8AFDFAQ about Taipei Symphony Orchestra How to buy TSO ticket? 1.Purchase your ticket through the Internet at Opentix https://www.opentix.life/.2.Purchase your ticket from any location with “OPENTIX” system. For more information, please check https://www.opentix.life/location. Cash or credit cards only.  How to Buy TSO publication?1.Website⇒Online Government Book Store: https://www.govbooks.com.tw/⇒ Wunanbooks: https://www.wunanbooks.com.tw/home⇒ Books: https://www.books.com.tw/⇒ Kingstone: https://www.kingstone.com.tw/⇒ eslite: https://www.eslite.com/⇒ Taaze: http://www.taaze.tw/index.html 2.Listening Online⇒ iTunes、Spotify、Apple Music、MyMusic... What are the School Concert series(“育藝深遠”音樂會)hosted by the Taipei Symphony Orchestra (TSO)?Combining education with culture, the "School Concert" series has been warmly received by student and parents.Under the "School Concert" series, every fifth grade elementary school students in Taipei city can watch live symphony orchestra performances. A total of 361,137 students went to concert halls to listen to live classical music at 300 concerts performed between September 2005 and June 2015. The project integrating art and education has been popular since its debut with frequent positive feedback after each concert. Teachers generally acknowledged the program for the current academic year, saying it helped students learn more about each musical instrument in a symphony orchestra. Meanwhile, students wrote down their impressions and thoughts on the concerts in their reports. Some drew the instruments that left the deepest impression on them while others left messages on TSO's on-line bulletin board to express their support and gratitude for the activities. A number of schools and parents from other cities and counties learned about the program from media reports and asked TSO by telephone if their children could attend these marvelous musical events.[][][][]Taipei Symphony Orchestra75510790https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=52270403228749DBAre there any 24-hour toll-free numbers if my Library Card has been lost or stolen?Please report the loss or theft of your Library card online (<A target="_nwMof" href="http://webcat.tpml.edu.tw/webpac/webpacIndex.jsp">http://webcat.tpml.edu.tw/webpac/webpacIndex.jsp</A> (Chinese) → login “my account” → “Card Loss”) or notify Taipei Public Library during the Library's office hours (30 minutes prior to the closing time of the library; 9:00-16:30, Sunday and Monday; 8:30-20:30, Tuesday to Saturday) by calling 02-27552823 ext. 2104 or visiting the Main Library, the branches, and the neighborhood reading rooms. [][][][]Taipei Public Library75510720https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=E689DBB9B57A80F1What do I do if someone uses my Library card before I report the loss of the card? You are solely responsible for compensation if your card is used by a third party before you report its loss. [][][][]Taipei Public Library75510740https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=9502FA0C1163F297Does the Library hold events that allow people to exchange books with each other? 1. The Library's "Book Sharing Activities" is a long term event. The Main Library and four regional branches (Sanmin, Wenshan, Wanhua, Tianmu), will accept book donations during their office hours. An event is held from 10:00 to 16:00 on the last Sunday of each month at B2 of the Main Library to allow people to exchange books with each other.2. For more details, please visit our home page and click on "Reader Services / Extension Services / Book Sharing Activities (Chinese)." Call us at 02-27091605 or visit us at one of our branches if you have any questions. [][][][]Taipei Public Library75510750https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=B7FB1D29AF7EF30BWhy is Taipei Public Library’s air conditioning not always on? At what temperatures is it turned on? In response to a Taipei City Government directive aimed at saving energy, the Library maintains a temperature of 26-28 degrees centigrade. The temperature is adjusted depending on the number of visitors and temperature changes. If you feel hot in the Library, you are welcome to inform our clerks. [][][][]Taipei Public Library75510780https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=256849F3C62251D6What is a Family Library Card? How do I apply?Each household is permitted to apply for one Family Library Card. It may be used by all members of the household. It may be used to borrow a maximum of 40 books and 7 audiovisual items.  Additionally, 7 popular collections can be borrowed on the same family library card.1. A Taipei City household certificate or a transcript of Taipei City household certificate with a remaining validity period of at least three months. Visit one of our Reading Sections to apply.2. Fill out an application form and apply at the counter along with the required documents.3. After the application form and required documents have been examined and determined to be correct by a Library clerk, a file will be created and a Family Library Card will be issued on the spot. (* Cardholders shall apply to have a change made to their cards if their information changes.)* When applying for a Family Library Card, other than the household number shown on the household certificate, all information given on the application form should be in accord with the head of the household's personal information. [][][][]Taipei Public Library75510800https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=E0EBE5265B363D41How many types of Library cards are there?Library cards here can be roughly divided into two types: Personal Library Card and Family Library Card. Depending on the medium and purposes, library Cards can be further divided into the following types:<h3> (I) Personal Library Card (Starting from July 1st, 2019 in accordance to government policy, the library will no longer issue material cards.) <img alt="EasyCard for Library" src="https://www-ws.gov.taipei/001/Upload/431/relpic/18677/7551080/cf66fff2-6aef-4a14-ab30-616371cbe2bd.jpg" style="width: 235px; height: 152px;" class="fr-fic fr-dii"></h3>EasyCard for Library (including a Digital Student Identity Card) The card may be used at the Main Library, the branches, the neighborhood reading rooms, and the intelligent libraries. Applicants must possess an EasyCard. EasyCard for Library cannot serve as a Family Library Card. iPASS Card for Library  (including a Digital Student Identity Card)  The card may be used at the Main Library, the branches, the neighborhood reading rooms, and the intelligent libraries. Applicants must possess an iPASS Card. iPASS Card for Library cannot serve as a Family Library Card.<h3>  <img alt="Mobile" src="https://www-ws.gov.taipei/001/Upload/431/relpic/18677/7551080/cfd96fdb-2d9a-4d40-9be4-baf2a04a905c.jpg" class="fr-fic fr-dii"> Mobile card for Library</h3>The card may be used at the Main Library, the branches, the neighborhood reading rooms, and the intelligent libraries. (The mobile card for library must also function as an easy card to access the intelligent libraries.)<h3>  (II) Family Library Card <img alt="Regular Barcode Library Card (Family)" src="https://www-ws.gov.taipei/001/Upload/431/relpic/18677/7551080/9ec0687c-46cc-4ec3-8eb4-fb2a82abb7db.jpg" style="width: 236px; height: 148px;" class="fr-fic fr-dii"></h3>Regular Barcode Library Card The card may be used at the Main Library, the branches, and the neighborhood reading rooms, but not at the intelligent libraries.[][][{"title":"Mobile card for Library","url":"https://www-ws.gov.taipei/001/Upload/431/relpic/18677/7551080/b69a215a-0755-4376-a6dc-31d5eab32e2a.png"},{"title":"APP-Card","url":"https://www-ws.gov.taipei/001/Upload/431/relpic/18677/7551080/cfd96fdb-2d9a-4d40-9be4-baf2a04a905c.jpg"},{"title":"Family Library Card","url":"https://www-ws.gov.taipei/001/Upload/431/relpic/18677/7551080/9ec0687c-46cc-4ec3-8eb4-fb2a82abb7db.jpg"},{"title":"EASYCARD","url":"https://www-ws.gov.taipei/001/Upload/431/relpic/18677/7551080/cf66fff2-6aef-4a14-ab30-616371cbe2bd.jpg"},{"title":"iPASS","url":"https://www-ws.gov.taipei/001/Upload/431/relpic/18677/7551080/e28cb9a5-b47a-42a8-8dd0-6577981bda01.png"}][]Taipei Public Library75510830https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=B5AB6C59AB7DD803How do I inquire about the status of a reservation at the Library? Access the e-Library OPAC system and click the "Login" button at upper right corner, enter your Library card number and password to log in. Click on "My Borrowing" or "On Hold" to view your Checkouts and reservation information. The "Availability" field indicates your position among the persons having made a reservation. When it is your turn to borrow, the field indicates "Available".[][][][]Taipei Public Library75510890https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=84F354FBC1CF1090Why am I receiving notifications of failing to pick up books reserved by a specified date and not receiving notifications informing me of arrival of books reserved?1. Different numbers of notifications sent:The numbers of notifications informing users of arrival of books reserved are far greater than those informing them of failure to pick up books reserved by a specified date. Therefore, if you use an application capable of filtering out junk mail, such as Outlook or Webmail, our notification emails may be classified as junk mail and placed in the junk mail folder or deleted for security reasons depending on the filtering features of different recipient hosts and applications2. Solution: Though notifications informing users of the arrival of books reserved are sent via a host different from those informing them of failure to pick up books reserved by a specified date, they are all sent with a subject of "Taipei Public Library Notice". You are advised to use Outlook or Webmail's mail rules/automatic sorting feature to have emails with a subject of "Taipei Public Library Notice" automatically placed in a folder named "Public Library Notifications" to reduce the chances of emails being deleted by mistake. Our testing shows that if you enable your email service's automatic sorting feature, like registered letters, your emails are more likely to be received and at a faster speed. [][][][]Taipei Public Library75510910https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=E92A07D58437A21AWhy am I not receiving emails notifying me of the arrival of books reserved? Is there a mechanism in place to ensure that such emails are successfully delivered? What will you do if they are not? The Library makes sure each email sent is received by finding out whether a message acknowledging receipt is sent back by the recipient's host. If no such message is received, it means the Library's notification has been rejected and returned by the recipient's host. In which case, the system automatically transfers the notification to the Library's phone system and the recipient will be notified by phone. Emails notifying you of arrival of books reserved are sent in large numbers. Therefore, if you use an application capable of filtering out junk mail, such as Outlook or Webmail, our notification emails may be classified as junk mail and placed in the junk mail folder or deleted for security reasons depending on the filtering features of different recipient hosts and applications. You are advised to use Outlook or Webmail's mail rules/automatic sorting feature to have emails with a subject of "Taipei Public Library Notice" automatically placed in a folder named "Public Library Notifications" to reduce the chances of emails being deleted by mistake. Our testing shows that if you enable your email service's automatic sorting feature, like registered letters, your emails are more likely to be received and at a faster speed. [][][][]Taipei Public Library75510930https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=51F32D26B84C27B3Does the Library provide wireless internet access services? The Library currently offers the following wireless Internet access services:Taipei Free: In coordination with the Taipei Free Public Wireless Internet Access program (Taipei-Free), the Library engaged the outsourced service provider Global Mobile Corp. to install Wi-Fi access points in our branches throughout the city in late June 2011 (Taipei Free). On July 1, free public wireless Internet was simultaneously launched in municipal buildings and many indoor locations throughout the city.  [][][][]Taipei Public Library75510970https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=B10973AF6C131F3ECan I install any software onto the Library's computers? No, you cannot. [][][][]Taipei Public Library75510980https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=6209651DEAB8ED20When are the computers provided by Taipei Public Library available for use? 1. Information Retrieval: Applications for use will not be accepted 30 minutes before the Library closes. Each permission granted allows the applicant to use a computer for 30 minutes.2. Video-on-demand: Each permission granted allows the applicant to use VOD for 2 hours, after which the applicant must reapply3. E-Learning Center: Computers in the retrieval area on the ground floor of the Main Library are available for 30 minutes of use per application. Those in the four regional branches Wenshan, Tianmu, Wanhua and Sanmin. are limited to one hour per application. [][][][]Taipei Public Library75511000https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=F169FCEA1B013BF8How do I pick up materials from other libraries I requested? When they arrive, the Library will notify you via email or phone to come pick up your materials and pay the necessary fees. If for some reason the Library is unable to provide you with the materials you requested, you will be notified by email or phone. [][][][]Taipei Public Library75511020https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=B03772CF57A09866How much do you charge for accessing materials from other libraries?Every library charges differently. Please check photocopy list and Interlibrary Loan Price List from website below: <a href="https://ndds.stpi.narl.org.tw/common/view_library_announcement/list_library_service_fee_info_other" target="_blank" title="go to website">https://ndds.stpi.narl.org.tw/common/view_library_announcement/list_library_service_fee_info_other</a>  [][][][]Taipei Public Library75511070https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=82CB5393F370EAAFHow long does it take for inter-library services to be rendered? Domestic: 3-14 days. Overseas: 10-60 days. [][][][]Taipei Public Library75511090https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=DBD1CF8A7D78ABC6Can I ask the Library to borrow books from other libraries for me? Yes, you can. Search the National Bibliographic Information Network to find out which libraries have the books you are interested in. Then submit an application. For books borrowed from other libraries, in addition to the handling charges and postage needed to deliver them, the borrower must pay for the postage required to return them. [][][][]Taipei Public Library75511100https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=2E0D0B70F2CD218EHow do I access master's or doctoral dissertations from Taipei Public Library? 1. Photocopying Taiwan-published dissertations: Visit the Library's "National Digital Library of Theses and Dissertations in Taiwan" and check to see if there is an electronic file available for download. If you are certain you have to apply for an inter-library service, you are advised to list the school from which the author graduated as the first organization to which the service will be applied.2. Purchasing dissertations published overseas: Use the PQDT database to find dissertations you are interested in and purchase them online using its built-in purchasing feature. Or you may call Transmission Books & Microinfo Co., Ltd. at 2-2736-1058 ext 203 and ask them to purchase it for you. [][][][]Taipei Public Library75511110https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=12CA0854C4DEB8F4Is inter-library photocopying of periodicals not in the Library's collection available? Yes. Use the "Nationwide Document Delivery System" to locate the periodical you are looking for. Apply online to have it printed out for you. Alternatively, ask a Library clerk for an application form. Fill it out and give it to the clerk. Pay attention to the following before submitting an application:1. Make sure the Library does not have what you are looking for in its collection: Search for it in the Library's collection catalog system.2. You have to possess a Library card before you are permitted to apply for inter-library service.3. If you apply online, you have to register for a personal account number. After it is authenticated by the system, you can submit an application through the "Nationwide Document Delivery System". [][][][]Taipei Public Library75511130https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=62BA81E5B7CD9A18How to apply for these services? You can apply for them through either a written or online application. You may visit the Reference Section of the Main Library or any one of the branches or Reading Areas with a written application. [][][][]Taipei Public Library75511150https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=54EC5195A3D762B4What services are provided through inter-library cooperation? Borrowing books and photocopying periodicals from libraries in Taiwan, libraries overseas, and the Shanghai Library for Library cardholders [][][][]Taipei Public Library75511160https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=088F7CC41886804EHow to apply to co-sponsor "Taipei Lifelong Learning Passport" events? All Taipei City government agencies and non-profit organizations are eligible to apply. Applicants should fill out a "Taipei Lifelong Learning Passport Co-sponsor Application Form" and a "Taipei Lifelong Learning Passport Co-sponsor Background Information Form." Attached should be an introduction of yourself, a description of your major achievements in recent years and a document issued by the supervisory authority approving your establishment (if not a government agency); visit or send the above to the Reference Services Section of the Main Library (3F, No. 125, Section 2, Jianguo South Road, Taipei City 106) to apply. [][][][]Taipei Public Library75511180https://english.gov.taipei/News_Content.aspx?n=A65053A9C8C67A43&s=E2D1766E3880DC61[Taipei Lifelong Learning Passport]Can certification stamps and hours be recognized at a later date? Agencies co-sponsoring events shall affix a stamp onto attendees' Passports after the event's completion. Certification stamps and hours cannot be recognized at a later date unless proof of attendance can be presented.[][][][]Taipei Public Library