89831510https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=B262A3670466CB12Are members of the public permitted to access 1999 Taipei Citizen Hotline recordings or voice-to-text transcripts? What is the maximum retention period for these records, and what are the application procedures, processing timelines, and methods for obtaining the results? 1. Yes. However, requests are limited exclusively to calls made by the applicant. Furthermore, the 1999 hotline recordings and voice-to-text transcripts only cover calls answered directly by the call center representatives. No records can be provided for calls made to 1999 and directly connected to an extension, or where the call was transferred by a representative to another government agency.2. Beginning July 1, 2024, call recording requests are limited to those within 5 years from the date of collection. Additionally, effective December 29, 2025, requests for voice-to-text transcripts are limited to those within 5 years from the date of collection. Once exceeded, these files will be deleted and no longer available for retrieval.3. To apply, you can submit the request either by mail or online to the Research, Development, and Evaluation Commission (RDEC). The request must comply with Article 10 of the “Freedom of Government Information Law.” The "Taipei City Government 1999 Audio Recording Application Form" is designed by RDEC, based on the format prescribed by the Ministry of Justice’s "Government Information Application Form."(Online Application) Please go to “Taipei Serve” to fill out and submit the online application and upload the required supporting documents.(Paper Application) Please complete the "Taipei City Government 1999 Audio Recording Application Form" and mail it to the Research, Development, and Evaluation Commission, Taipei City Government (11F, South-East Area No. 1, City Hall Rd., Xinyi Dist., Taipei City 110204). (1) Please provide the following information: full name, date of birth, National ID Number, registered or correspondence address, and contact phone number. For foreign applicants, please specify your nationality and passport number, and attach the required supporting documents.(2) If the applicant is under 18 years of age and has a legal guardian, please provide their full name, date of birth, National ID Number, registered or correspondence address, and contact phone number.(3) Please provide a summary of the requested government information (briefly outline the key points of your conversation with the 1999 operator) and specify the number of copies requested.(4) Purpose of application.(5) Date of application.4. To verify that the request is made by the caller themselves for their own 1999 call recordings or voice-to-text transcripts, and to protect privacy, a copy of the applicant's National ID must be attached to this application. Foreign nationals must provide a copy of their Alien Resident Certificate (ARC) or passport.5. Upon receipt of the application, RDEC will reply with the review decision via an official letter within 15 days in accordance with Article 12 of the “Freedom of Government Information Law.” This period may be extended by up to 15 additional days if necessary. Once approved, the files will be sent to the applicant via email. If you require a CD by mail, please provide your correspondence address in the application.6. In accordance with Article 11 of the “Freedom of Government Information Law” if the application is incomplete, RDEC will notify the applicant to make corrections or provide supplements within 7 days. If the corrections cannot be made or are not completed within this time limit, the application will be rejected.7. Please note that the voice-to-text transcripts are machine-generated files that have not been manually proofread and are for reference only. You may request the original audio recording for further comparison.[][][][]Research, Development and Evaluation Commission of Taipei City Government96732470https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=90381D2F78ECE487Can a partner's personal debt to the person-in-charge be settled through a "three-way debt offset" alongside company accounts, without being taxed as corporate income?A: During a tax audit, if there is a lack of supporting documents and the company cannot prove the funds were used for business operations, this may be deemed a "fictitious liability." If the liability is disallowed and reclassified as a "shareholder current account," it risks being treated as taxable corporate income, potentially leading to tax evasion charges.[][][][]Department of Economic Development ,Taipei City Government86132020https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=2F2FB3B1B735C67EWhat is the timing for collection of charge on use of urban roads?Users who occupy the surface, overhead space, or underground space of urban road land for the installation of pipelines or facilities shall, before March 31 each year, file a declaration with the New Construction Office through the Taipei City Government Public Works Department Road Excavation Management Center website (https://dig.taipei/Tpdig/) regarding the quantity already installed in the previous year, the period of use, and the estimated fee payable. After accepting the declaration, the New Construction Office shall assess the fee by May 31 and notify the user by email to make payment before June 30.[][][][]New Construction Office, Public Works Department, Taipei City Government75518060https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=09739DAD814E2D2BHow to apply for adoption for public sidewalks?The applicant should file a written application form with planning and design drawings which include the construction license, applied location map, applied area chart, pavement material and collage pattern, pavement detail drawing, street furniture setup diagram, traffic flow planning, drainage facility planning, C.C. box drawing, etc., when applying for adoption for public sidewalks to New Construction Office.[][][][]New Construction Office, Public Works Department, Taipei City Government86132280https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=B89B539B1D8E09ECWhat are the qualifications required for application specified in “the Regulations for Management of Open-Air Cafe Installations in Taipei City”?(1)   According to Article 3 of "the Regulations for Management of Open-Air Cafe Installations in Taipei City", the scope of application of this Regulation is limited to the public sidewalks of urban roads or the pedestrian zones in Taipei City. Nevertheless, the adjacent bases that are residential areas are not within the scope of application.(2)   Any catering business holding the company registration or business registration that submits the required documents could apply to New Construction Office. The applicant can be issued with the permit which reviewed and approved after paid relevant fees such as usage fee and deposit.[][][][]New Construction Office, Public Works Department, Taipei City Government86132300https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=EC1B2BEEF770D1E3What are the relevant fees to be paid when the applicant installs an open-air cafe on a sidewalk in Taipei City, and how to calculate them?(1)    The monthly usage fee within usage times according to regulations calculate by multiplying permitted areas, 1/12 of the announced land values per square meter, and 5% as annual interest.*For example: Assuming that the announced land values in the current year is NT$76,576 per square meter, the monthly usage fee and deposit of an applicant with applied area of 30m2 and daily business time from 7:00 am to 00:00 am is calculated as follows:*Monthly usage fee = 30m2 × NT$76,576/m2 × 5% × 1/12 = NT$9,572*Deposit = NT$9,572 × 2 = NT$19,144(2)    The monthly usage fee within usage times pursuant to the proviso clauses, calculate by multiplying permitted areas, 1/12 of the announced land values per square meter, applied usage time ratio, and 5% as annual interest.*For example: Assuming that the announced land values in the current year is NT$76,576 per square meter, the monthly usage fee and deposit of an applicant with applied area of 30m2 and daily business time from 12:00 pm to 00:00 am is calculated as follows:*Monthly usage fee = 30m2 × NT$76,576/m2 × (12hr/17hr) × 5% × 1/12 = NT$6,757*Deposit = NT$6,757 × 2 = NT$13,514If the permitted usage time is less than one month, the usage fee should be calculated based on the period of one month.If the permitted usage time is less than three months, all the usage fee shall be paid in full before used; for those over three months, the usage fee every instalment should be paid in full before the start of each instalment, and regarding three months as one instalment.[][][][]New Construction Office, Public Works Department, Taipei City Government75519990https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=D269FAF3B78C7096Where the applicant cannot install open-air cafes?(1)   No open-air cafes can be installed at any place which adjoin a residential area.(2)   No open-air cafes can be installed within 10m of any corner, bus stop, and entry/exit of MRT station, and within 3m of any entry/exit of underground mall, underpass, and pedestrian overpass. Nevertheless, which can be applied if it has been agreed to reduce the off-limits by the units/departments concerned after investigating the local situation.(3)   No open-air cafes can be installed on any planting pattern, facilities area, bicycle path, motorcycle parking lot and crosswalk conner. Nevertheless, which can be applied if it has been agreed by the units/departments concerned after investigation.[][][][]New Construction Office, Public Works Department, Taipei City Government75520000https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=3B3A396642EA41C4What are the regulations of the amenities near open-air cafes within the range of license permission?Upon approval by New Construction Office, ambient landscape facilities such as movable potted plants with height no more than 120cm can be placed, and such facilities can not obstruct pedestrian traffic and with appropriate safety measures. During non-business hours, all such facilities should be moved away to restore the pedestrian space.[][][][]New Construction Office, Public Works Department, Taipei City Government75522920https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=FEA908F6997BDFB1What is the area for installing open-air cafes under “the Regulations for Management of Open-Air Cafe Installations in Taipei City”?For the catering business holding the company registration or business registration, the area for installing open-air cafes through the application is only limited to areas adjacent the urban roads and perpendicular to the public sidewalks or the pedestrian zones extending perpendicular to the road. Nevertheless, the adjacent bases that are residential areas are not within the scope of application.[][][][]New Construction Office, Public Works Department, Taipei City Government96577400https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=08AF2B74CAEBB2D7【Project of Subsidies & Incentives For Taipei Industry】What is the scope and what are the eligibility requirements of the "2026 First Round of Thematic R&D Subsidy Call for Proposals"?A: This call for proposals is centered on the theme of Net-Zero Technology, with field validation within Taipei City as a mandatory requirement. The program seeks to encourage innovative proposals that demonstrate measurable carbon-reduction benefits and strong potential for practical application. Eligible proposals must align with one of the following Net-Zero focus areas:1.Smart energy conservation and energy management2.Low-carbon transportation and smart mobility applications3.Circular economy and resource reutilization4.Carbon management, carbon inventory, and data applications5.Net-zero services and innovative business models Application period: June 1 (Mon.) to June 30 (Tue.), 2026. Subsidy amount: Up to NT$2 million per project, with a minimum total project budget of NT$4 million. Number of awards: Approximately 15 projects. Project execution period: July 1, 2026 to June 30, 2027 (a total of 12 months). [][][][]Department of Economic Development ,Taipei City Government75518540https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=1C448A427B002224How often are bedding plants replaced?To enhance the city landscape, roadside bedding plants are replaced every 45, 60, 90 or 120 days depending on factors such as growth characteristics, lifespan, and environmental stress tolerance. For further suggestions or comments, please call 02-23815132 ext. 333, 350 or 365.[][][][]Parks & Street Lights Office95801570https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=2FCC94B2B33FEF01What are the required identifications for the medical certificate?1. Please register for an appointment followed by requesting your doctor for the certificate during your consultation.2. The applicant should be the patient him/herself with the National Identification (ID) Card & Care Card.3. If not the patient him/herself, only family members directly related to the patient lineal  relative provided with the power of attorney would be able to apply for the request.[][][][]Department of Health, Taipei City Government95801560https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=4225E71CB38E1E3AHow can I get a copy of my medical records?1. During the consultation by appointment, you can directly ask the doctor or medical personnel for the medical records.2. If you have not made an appointment, you can download and fill out the Application for Duplicate Medical Records from Taipei City Hospital website and go directly to the Certificates counter in the Admission Center to request the Certificate.[][][][]Department of Health, Taipei City Government95801550https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=7C39C54390BEF16BWould I be charged for the copy of my Examination Report? How long does it take to process for my request?1.NT$4.00/ page  2.A general request usually takes one hour to process.[][][][]Department of Health, Taipei City Government95801100https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=2C9ABA1EE9DEF64CDesignated HIV/AIDS medical institutions in Taipei CityThe following medical institutions provide HIV-related services:Taipei City Hospital (Zhongxiao, Ren’ai, Heping, Yangming, and Kunming Campuses), National Taiwan University Hospital, Taipei Veterans General Hospital, Tri-Service General Hospital, Taipei Medical University Hospital, Shin Kong Wu Ho-Su Memorial Hospital, Taipei Municipal Wanfang Hospital, Mackay Memorial Hospital, Chang Gung Memorial Hospital (Taipei Branch), Cathay General Hospital, NTU Cancer Center Branch, and Hoshu Clinic（Dr. Hung's Clinic of Internal Medicine）.[][][][]Department of Health, Taipei City Government95801080https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=0A5F3EDC72C0F137What is the recommended timeframe for HIV post-exposure prophylaxis (PEP)?PEP should be initiated as soon as possible and no later than 72 hours after exposure. A 28-day course is recommended, subject to evaluation by a specialist physician.[][][][]Department of Health, Taipei City Government95801070https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=881B49EEE90AF6E3What are the designated smoke-free areas in Taipei City, and what are the penalties for violations?In accordance with Article 18 of the Tobacco Hazards Prevention Act, smoking is completely prohibited in the following locations:  (1) All levels of schools, preschools, infant care centers, home-based childcare service locations, and other venues primarily intended for the education or activities of children and adolescents.  (2) Indoor areas of libraries, museums, art galleries, and other cultural or social education institutions.  (3) Locations of medical institutions, nursing institutions, other healthcare facilities, and social welfare institutions. However, this does not apply to outdoor areas of elderly welfare institutions or indoor smoking rooms equipped with independent air conditioning and partitions.  (4) Indoor areas of government agencies and state-owned enterprises.  (5) Public transportation vehicles, taxis, tour buses, stations, and passenger waiting rooms.  (6) Locations for manufacturing, storing, or selling flammable or explosive materials.  (7) Business premises of financial institutions, post offices, and telecommunications enterprises.  (8) Indoor venues for sports, exercise, or fitness activities.  (9) Classrooms, reading rooms, laboratories, performance halls, auditoriums, exhibition rooms, meeting rooms (halls), and elevator cars.  (10) Opera houses, cinemas, audiovisual karaoke establishments, internet recreational venues, and other indoor public leisure and entertainment locations.  (11) Hotels, shopping malls, restaurants, bars, nightclubs, and other indoor public consumption venues. However, this does not apply to indoor smoking rooms or cigar lounges equipped with independent air conditioning and partitions within such venues.  (12) Indoor workplaces shared by three or more persons.  (13) Other indoor public venues and locations or transportation designated by competent authorities.    In accordance with Article 19 of the Tobacco Hazards Prevention Act, smoking is prohibited except in designated smoking zones in the following locations; where no smoking zone is provided, smoking is completely prohibited:  (1) Outdoor areas of libraries, museums, art galleries, and other cultural or social  education institutions.  (2) Outdoor stadiums, swimming pools, and other outdoor public leisure and entertainment venues.  (3) Outdoor areas of elderly welfare institutions.  (4) Other locations and transportation designated by competent authorities. Individuals who violate the regulations (including use of electronic cigarettes or heated tobacco products) shall be fined between NT$2,000 and NT$10,000 in accordance with Article 40 of the Act.  [][][][]Department of Health, Taipei City Government95801060https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=5B119C8905A8F032 I am a foreign national aged 65 or above. Am I eligible for the publicly funded pneumococcal vaccine?Foreign nationals are eligible if they have NHI status or hold a valid ARC.[][][][]Department of Health, Taipei City Government95801050https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=62BE079BD9806DD3 I meet the eligibility criteria but am a foreign national. Can I receive the Mpox vaccine?Foreign nationals who meet eligibility criteria and hold an ARC or NHI status are eligible for publicly funded Mpox vaccination. Those without such status may register seek services at the Travel Medicine Clinic of National Taiwan University Hospital for medical evaluation and self-paid vaccination.[][][][]Department of Health, Taipei City Government95801040https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=C4A177D3DB955415Can foreigners or ROC nationals without National Health Insurance (NHI) status receive publicly funded COVID-19 vaccines?Individuals must be ROC nationals or foreigners holding a valid residence permit (including diplomatic, international organization, or foreign institution identification). Required documents include an NHI card and valid identification (e.g., National ID card or ARC).[][][][]Department of Health, Taipei City Government95801030https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=8CB1A3644C5CC1F9What items are included in the periodic health examination for Category II foreign workers and foreign technical personnel?The examination shall include the following:<ul><li>Chest X-ray for pulmonary tuberculosis.</li><li>Hansen’s disease examination.</li><li>Serologic test for syphilis (may be exempted for periodic health examinations).</li><li>Stool examination for intestinal parasites.</li></ul>Physical examination.  Pursuant to Article 7, Paragraph 5 of the Regulations Governing Management of Health Examinations for Employed Foreigners, foreign technical personnel from designated countries or regions may be exempted from Hansen’s disease and stool examinations.[][][][]Department of Health, Taipei City Government95801020https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=E29F5AB8C19F8161What should be done if any item fails to meet the standards in the periodic health examination?A re-examination shall be conducted at a hospital designated by the Ministry of Health and Welfare. The original negative diagnostic certificate shall be submitted to the local health bureau for filing within 15 days from the day following issuance.[][][][]Department of Health, Taipei City Government95801000https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=877783169E10064CWhat is the follow-up procedure after periodic health examinations for Category II foreign workers and foreign technical personnel?Effective March 1, 2014, a simplified reporting procedure has been implemented. Those who pass the examination shall have their results uploaded by designated hospitals to the local health bureau. Those who fail the examination must submit a copy of the employment permit and the original re-examination diagnostic certificate to the local health bureau for filing.[][][][]Department of Health, Taipei City Government95800970https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=D9C5169CA8C7F0B0Where should the documentation for periodic health examinations of Category II foreign workers and foreign technical personnel be submitted?Please submit the documents to:Foreign Worker Health Examination Unit, Department of Health, Taipei City Government.Address: 2F, Southeast Area, No. 1, Shifu Road, Xinyi District, Taipei City 110204, Taiwan (R.O.C.)[][][][]Department of Health, Taipei City Government95800920https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=22653039CD0D2125What should be done if Category II foreign workers or foreign technical personnel fail to report their periodic health examination on time?Those who pass the examination shall have their results uploaded by hospitals designated by the Ministry of Health and Welfare. For those who fail the examination, if the employer submits the required documents after the deadline, including a copy of the employment permit and the original re-examination diagnostic certificate for filing, the case will be referred to the Taipei City Department of Labor for penalties in accordance with Article 67 of the Employment Service Act.[][][][]Department of Health, Taipei City Government95753020https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=0D54F0838438E67ECan I qualify for transfer discounts when using a bank card or Transit QR Code (乘車碼)?Bank cards: Bank cards are not eligible for transfer discounts.Transit QR Code (乘車碼): 1. Enjoy a two-way transfer discount between the Taipei Metro and buses (when using EasyWallet, iPASS MONEY, icash Pay, or LINE Pay Money) or New Taipei LRT lines (Danhai and Ankeng LRT, when using TWQR or iPASS MONEY). To qualify for the discount, the transfer must be made directly within 1 hour, with no other mode of transportation used in between.2. Transfer discounts are given after your trips are completed. During the month of travel, all fares will be charged at the regular rate. The electronic payment provider will then calculate your eligible transfer discounts in the following month and return the refund to your e-payment wallet. For rides taken in January and February 2026, refunds will start being issued monthly beginning from March 2026.3. If you have any questions about transfer discounts, please contact the electronic payment provider of your Transit QR Code (乘車碼).[][][][]Taipei Rapid Transit Corporation95753150https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=01A347642F4D140ACan I use a Transit QR Code (乘車碼) to ride the Metro and still get the TPASS 2.0 or TPASS 2.0+ Frequent Rider rebate?The TPASS 2.0 and TPASS 2.0+ Public Transportation Frequent Rider Discounts are promotional programs launched by the Ministry of Transportation and Communications (MOC).According to the program’s official website as of January 2, 2026, three Transit QR Codes (乘車碼) are currently participating in the program: Easy Wallet, iPASS MONEY, and icash Pay.These three Transit QR Codes are also accepted by Taipei Metro. Eligible passengers using any of the above QR Codes to take the Taipei Metro can enjoy the same discounts offered under the MOC’s Public Transportation Frequent Rider Discount program.For detailed information about the TPASS 2.0 or TPASS 2.0+ Frequent Rider Discounts, please visit <a href="https://tpass.thb.gov.tw/tpass/" title="the official website of the Public Transportation Frequent Rider Discount Platform">the official website of the Public Transportation Frequent Rider Discount Platform</a>, or contact the Highway Bureau, MOC service hotline at 0800-231-035.[][{"title":"the official website of the Public Transportation Frequent Rider Discount Platform","url":"https://tpass.thb.gov.tw/tpass/"}][][]Taipei Rapid Transit Corporation95753040https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=BDBCBF8C33343982How do I use a Transit QR Code (乘車碼) to ride the metro?1. Accepted e-payment providers include: Easy Wallet, iPASS MONEY, icash PAY, JKOPay, Taishin Pay, PXPay Plus, PlusPAY, ESUN Wallet, TWQR, and LINE Pay Money.2. To use a Transit QR Code (乘車碼), first download and install the provider's app on your phone and set up the QR code feature (including linking your account). If you have questions about the app, contact the e-payment provider. 3. Before entering the gate, open the Transit QR Code (乘車碼) in the app (note: not the payment QR code), then hold it up to the gate scanner. 4. Each QR code is for one person only and can't be shared.  5. If your account balance goes below zero, you won't be able to scan in or out until you top up your account.[][][][]Taipei Rapid Transit Corporation95739790https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=C5F13279C7C5392F[Subsidies & Incentives for Taipei Industry]If a company was originally registered outside of Taipei City, will the "Company Age" (Years of Establishment) be reset and start from the date it relocated to Taipei?A: No.The company's age is calculated based on its "Original Date of Incorporation" (Initial Registration), not the date it relocated to Taipei City. [][][][]Department of Economic Development ,Taipei City Government95618680https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=7B6502E779E615BA【Project of Subsidies & Incentives For Taipei Industry】When can I get my subsidy?A: You will get half of your subsidy after your project got approved. Another half subsidy will be delivered after you pass the closeout reviewing meeting.[][][][]Department of Economic Development ,Taipei City Government95574800https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=A05E0C3B1C8542B4Can I purchase stored-value cards at Taipei Metro stations? What payment methods are available?Stored-value cards such as EasyCards (adult card, student card, concessionaire card) and iPASS (adult card) are available for purchase at Metro stations. Displayed ticket designs are for reference only. Ticket designs and prices are subject to availability at the time of purchase. Payments can be made with cash or the following multi-payment methods:Credit cards (Visa, Mastercard, JCB), stored-value cards (EasyCard, iPASS, icash), international payments (Apple Pay, Google Pay, Samsung Pay), EasyWallet, JKOPay, PXPay Plus, PlusPAY, icash Pay, and LINE Pay.[][][][]Taipei Rapid Transit Corporation95574710https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=C2A46A72ECE74FB3What payment methods can be used to purchase tickets at Taipei Metro stations?When purchasing tickets at Metro station information counters, you can pay with cash or the following multi-payment methods:(1) Credit cards: Visa, Mastercard, JCB.(2) Stored-value cards: EasyCard, iPASS, icash.(3) Electronic payments: EasyWallet, LINE Pay, JKOPay, PXPay, PlusPAY, icash Pay.(4) International payments: Apple Pay, Google Pay, Samsung Pay.If using multi-payment methods, please follow staff instructions to tap your card for deduction or display your payment barcode/QR code. For ticketing machines at stations, single-journey tickets are available for purchase only using cash. Travel Passes can be purchased with multi-payment methods at Multi-Payment Ticketing Machines located at the following stations: Taipei Main Station, Ximen, Zhongshan, Nangang, Banqiao, Longshan Temple, Songjiang Nanjing, Xingtian Temple, Tamsui, Zhishan, Songshan Airport, Taipei 101/World Trade Center. For details on various ticket types and purchase methods, please click the following link:<a href="https://english.metro.taipei/cp.aspx?n=BECC2E7AC426F659" id="isPasted" title="Metro Tickets">Metro Tickets & Travel Pass Recommendations</a>[][][][]Taipei Rapid Transit Corporation95535670https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=59F482375AAF501DHow do I transfer from Taipei Metro to the New Taipei Metro Circular Line?Depending on your route, transfer at Dapinglin Station, Jingan Station, Touqianzhuang Station, Banqiao Station, or Xinpu Station. You can transfer within the station at Dapinglin, Jingan, and Touqianzhuang Stations. For Banqiao and Xinpu Stations, transfer outside the station.Transfer within the station: Switch lines directly without tapping out at the transfer station.Transfer outside the station: Tap out at the transfer station (Banqiao or Xinpu), then tap in with the same card (ticket) at the Circular Line station within 20 minutes to continue your journey.•    Using a stored-value card or multi-payment method: The gate deducts the full fare from entry to the transfer station when you tap out. At your destination, the gate automatically adjusts for the "shortest mileage" fare, refunding or charging the difference.•    Using a single-journey ticket: If the ticket fare doesn't cover entry to the transfer station, you need to top up at the station information counter before tapping out. At your destination, visit the information counter for a refund.Example 1:Fare from (R) Zhongshan Station to (Y) Touqianzhuang Station: NT$25, transferring at (BL) Banqiao Station.•    Using Stored Value Cards/Multi-Payment: Tap in at (R) Zhongshan → Tap out at (BL) Banqiao (gate deducts NT$30). Within 20 min, tap in at (Y) Banqiao → Tap out at (Y) Touqianzhuang (gate auto-refunds NT$5).•    Using Single-Journey Tickets: Buy NT$25 ticket → Tap in at (R) Zhongshan → At (BL) Banqiao, top up NT$5 at the information counter and tap out. Within 20 min, tap in at (Y) Banqiao → Before tapping out at (Y) Touqianzhuang, get a NT$5 refund at the information counter.Example 2:Fare from Ximen Station to (Y) Xingfu Station: NT$30, transferring at (BL) Banqiao Station.•    Using Stored Value Cards/Multi-Payment: Tap in at Ximen → Tap out at (BL) Banqiao (gate deducts NT$25). Within 20 min, tap in at (Y) Banqiao → Tap out at (Y) Xingfu (gate auto-charges NT$5).•    Using Single-Journey Tickets: Buy NT$30 ticket → Tap in at Ximen → Tap out at (BL) Banqiao (no top-up needed). Within 20 min, tap in at (Y) Banqiao → Tap out at (Y) Xingfu (no refund needed).[][][][]Taipei Rapid Transit Corporation95526180https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=5491F269FB74D3B2How can I pay a traffic fine while abroad?1. For those who possess an R.O.C. (Taiwan) National ID:Please utilize the <a href="https://www.mvdis.gov.tw/m3-emv-eng/" rel="noopener noreferrer" target="_blank" title="Motor Vehicle Driver Information Service website">Motor Vehicle Driver Information Service website</a> or APP for online payment. Alternatively, you may authorize a proxy in Taiwan to handle the payment in person at our service counter by presenting the relevant supporting documents. 2. For those who do not possess an R.O.C. National ID:Due to fluctuations in exchange rates and variations in international transaction fees across banking institutions, to ensure the accuracy of the actual payment amount, please first provide the "Vehicle License Plate Number" and "Traffic Ticket Number" via our designated email address (tao_ticket@gov.taipei). Upon calculating the final amount, we will provide the recipient of the penalty with the remittance information, the total payable amount, and other pertinent instructions to facilitate the completion of the payment process for overseas (foreign) individuals. [][][][]Taipei City Traffic Adjudication Office95499470https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=07BAD47F0DE41882When I use a QR single-journey ticket for a journey that includes a transfer between the Circular and Blue Lines that takes place outside the gates, do I need to use a specific gate?No, you don't need to use a specific gate. As for the Circular Line of New Taipei Metro, please follow the instructions and tap in from the staff gate. Everything else works the same as with regular single-journey tickets (such as making sure you tap in and out, and respect transfer time limits).[][][][]Taipei Rapid Transit Corporation95499450https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=D146CF5E1D3BBCBAHow do I get a receipt for my QR single-journey ticket?1. For paper QR single-journey tickets, the ticket itself already says it serves as your purchase receipt, so we don't issue a separate one. 2. For mobile QR tickets, you can ask the staff at the Metro station information counters to print a receipt for you.[][][][]Taipei Rapid Transit Corporation95499410https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=8C26CD2D5316B1F8Why can't I use my QR single-journey ticket?1. Please check that your QR single-journey ticket is still valid. Expired or already-used tickets won't work. 2. If the ticket can't be used due to poor storage (like getting dirty, wet, or damaged), it unfortunately can't be refunded, and you'll need to buy a new one. (According to Regulations for Use of the Taipei Metro System Article 19, passengers failing to comply with the operating regulations of the ticket gates must settle the fare for their trip due in full at the Information Counter.)[][][][]Taipei Rapid Transit Corporation95499380https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=97A48F6E39054C48How do I buy and use a QR single-journey ticket?Purchase:1. You can buy a QR single-journey ticket at station ticketing machines with cash. 2. You can also purchase one through the Go! Taipei Metro app using a credit card or e-payment.  Usage:1. When entering or exiting, hold the QR code about 4–5 cm from the scanner on the gate. When you hear the sound and see the green arrow on the screen, the gate will open; scan the QR code again when you exit. 2. Each QR single-journey ticket is for one person only and cannot be shared. 3. When using a QR single-journey ticket for out-of-station transfers, you can use any gate—there's no need to go through a specific one. For the Circular Line, please tap your card at the staff gate as shown on the station signs.[][][][]Taipei Rapid Transit Corporation95478870https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=CEC7052D02F39492Should a trademark be registered as an individual if the company hasn't been incorporated yet?A:Registering a trademark as an individual before incorporation is recommended to secure priority under the "first-to-file" principle and prevent brand squatting during the registration gap. Once the company is established, ownership can be formally assigned or licensed to the business, ensuring both brand protection and operational flexibility.[][][][]Department of Economic Development ,Taipei City Government95392960https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=647795B361181330【Project of Subsidies & Incentives For Taipei Industry】When should I apply for project modification?A: You need to file the modification and get it approved one month before the end date of project.[][][][]Department of Economic Development ,Taipei City Government95280650https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=33D6D1CA5624EA60What is the principle behind fare deductions when using a bank card for Metro rides? Why did I receive a NT$1 transaction notification?VISA cards:When you enter the Metro gate, the system performs a NT$0 pre-authorization (once per card per day). The total fare for all trips taken that day will be aggregated, settled, and billed at 02:00 (a.m.) the following day. Your issuing bank will send a transaction notification based on your notification settings for the actual billed amount. Example:If a passenger uses a Taishin Bank VISA card to take the Taipei Metro on January 5, 2026, making four trips at NT$20 each (total NT$80), Taishin Bank will process the settlement with Taipei Metro at 02:00 (a.m.) on January 6, 2026, and send a transaction notification for NT$80 according to the cardholder’s settings. Mastercard and JCB cards:When you enter the Metro gate, the system performs a NT$1 pre-authorization (once per card per day). Your issuing bank will send a transaction notification for this NT$1 pre-authorization based on your notification settings. The total fare for all trips taken that day will be aggregated, settled, and billed at 02:00 (a.m.) the following day; no additional transaction notification will be sent for the actual total fare. Example:If a passenger uses a Taishin Bank Mastercard or JCB card to take the Taipei Metro on January 5, 2026, making four trips at NT$20 each (total NT$80), Taishin Bank will process the settlement at 02:00 (a.m.) on January 6, 2026. However, no separate transaction notification will be sent for the NT$80 fare.[][][][]Taipei Rapid Transit Corporation95256510https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=C484F506B2396904How should unused paper and electronic invoices be handled?A:Unused paper invoices must not be discarded directly; instead, they must be voided by clipping the corners. For electronic invoices, unused invoice number segments must be uploaded to the Ministry of Finance E-Invoice Integrated Service Platform for recordation within 10 days of the start of the next period.[][][][]Department of Economic Development ,Taipei City Government95221930https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=ED679A8EA448D821What should I do if my phone dies, gets lost, or breaks before I exit the station and I can’t access my Transit QR Code (乘車碼) or mobile payment?Just use another payment method to exit, then bring your receipt to the station information counter next time you ride so we can update your metro entry and exit records.[][][][]Taipei Rapid Transit Corporation95221910https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=14E1BA7C41C88B05Why didn't I get a text notification confirming my bank card charge?If you've turned on text notifications for your bank card, your metro fare charges are processed at the end of the day. We add up all your metro rides from that day into one transaction, so you'll only get one charge notification per day.[][][][]Taipei Rapid Transit Corporation95221900https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=200D923BF28C6A86When I use a foreign bank card, is the charge in Taiwan dollars or my card's currency? How is the exchange rate calculated?Currency conversion and exchange rates follow the same rules as regular international bank card purchases, which are handled by your card issuer's bank.[][][][]Taipei Rapid Transit Corporation95221890https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=2A76B7EDD5571EE8Will I be charged extra fees when using a bank card or Transit QR Code(乘車碼) to ride?Bank cards and Transit QR Code(乘車碼) are charged at the regular single-journey ticket rate according to our fare table. You'll be charged through your chosen payment method, and we don't add any additional fees.[][][][]Taipei Rapid Transit Corporation95221830https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=5E0E675C9A19D925Can I use a bank card or Transit QR Code(乘車碼) if I qualify for a discounted fare?When using bank cards or Transit QR Code(乘車碼), a fare equal to a single-journey ticket will be charged. If you want a discounted fare based on your status, you need to use the corresponding welfare card or show your ID at a station information counter to buy a discount ticket.[][][][]Taipei Rapid Transit Corporation95221860https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=A1B4A79B761468E2Are there phone brand or model restrictions for using e-payment methods?Just about any smartphone works; if you want to use your phone's built-in contactless payment feature, your phone needs to support NFC and the payment service you're using (like Apple Pay, Google Pay, or Samsung Pay) needs to be compatible with your phone model.[][][][]Taipei Rapid Transit Corporation95221790https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=B45007BC409F17CCHow do I check my Transit QR Code(乘車碼) metro travel records?You can check your travel records by using the e-payment provider's app (for example, if you used a JKO Pay Transit QR Code(乘車碼), check the JKO Pay app). Or you can visit the station information counter to see your last 6 travel records.[][][][]Taipei Rapid Transit Corporation95221780https://english.gov.taipei/News_Content.aspx?n=A0EDC3930FBE7EFC&s=B02A91D61A55A834How do I check my bank card metro travel records?Please bring your bank card to metro station information counter and staff will look it up for you.[][][][]Taipei Rapid Transit Corporation