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Do I have to visit the designated location in person to convert my reward points into EasyCard stored value? Or can I assign a friend to do it for me?

Please bring the Taipei Card to the designated locations to convert reward points into EasyCard stored value. If you cannot come in person, you can ask a friend to bring your Taipei Card and do it for you.
However, if there is something wrong with card information and requires verification or reissuing, the card holder must still provide his or her representative with a Letter of Authorization and the card holder’s ID to complete the process.