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Taipei City Goverment

Information Technology

What happens if I lose my Taipei Card?

If your Taipei Card is damaged, lost, or stolen, you should apply for Taipei Card Reward Points Stop Payments Service either online or through designated service window. Taipei Card System will dispatch the lost card notice to EasyCard Corporation for Taipei Cards issued after Oct. 13, 2014. For all other cards, please follow the instruction from EasyCard Corporation regarding lost cards (service phone number for lost cards: 02-412-8880). The cardholder is responsible for any out-going transactions to the EasyCard Values within a 3-hour-period after the confirmation of card lost. EasyCard Corporation will only process lost card reports for registered EasyCards.