Taipei City Government

To provide passengers with better service, the MRT Lost and Found Center has been relocated from its original location at MRT Taipei Main Station to Zhongshan Metro Mall (Near Exit R1).
The current center will be closed starting Saturday, October 15. The center will reopen at its new location on Tuesday, October 19.
To promote the new location of the lost and found center to commuters, Taipei Rapid Transit Corporation will post signs and distribute fliers to inform metro riders on the new address of the center.
With the rapid expansion of the MRT network, the number of reported cases involving lost or forgotten items has increased by 23-percent annually over the past five years. Due to the limited space available at the old center, the company initiated plans for relocating the center in 2014.
TRTC pointed out that it has to deal with roughly 270,000 lost items each year. During the moving process which began in the end of September, agency personnel sorted out 11,000 items from the storage and moved to the center’s new warehouse.
The lost and found center is open Tuesdays through Saturdays from noon until 8 PM (excluding national holidays). Please ask the staff at MRT stations or call the TRTC Customer Service Hotline (TEL:02-218-12345) to inquire about lost items on the MRT or at MRT stations.
To reclaim lost items, please bring your ID document (must be issued by governmental agencies, such as ID card, driver’s license, passport, National Health Insurance Card with photo, or student ID). When claiming items on behalf of the owner, you need to bring your ID document and the owner’s ID document, as well as a letter of attorney.